The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface
Our on-line services are supplied by TPP SystmOnline. You may cancel an appointment, book an appointment with your usual GP, request your repeat prescription, or view a summary of your medical record (medications, allergies and adverse reactions).
If you would like to use these on-line services at the Barbara Castle Health Centre, please step into reception with one of the following:
* Photographic ID i.e. Passport, photo Driving Licence, Bus Pass
* Two items of written ID (NOT a utility bill) including confirmation of your date of birth
This ID requirement is to ensure that your personal data is protected.
Once you have obtained your username and initial password click to the SystmOnline login page. The login page also has links to apps for mobile devices.
Your initial password can take up to one hour to become active and will expire after 2 weeks; you will have to change your password the first time you login.
Please ensure that you also go to the "Change Contact Details" page and enter your email address. You will then subsequently receive an email asking you to verify this address. Once you have verified your email address you will then be able to reset your password (from the login page) without having to bring your ID back to the surgery. Please note that an email address can only be used for one SystmOnline account, you cannot share an email address.